Kall It AI
Translation services
AI receptionist for small businesses

Calls answered.
Messages taken.

Kall It AI answers your business line around the clock, captures each caller's details using your preferred wording, and sends the message to you by text or email as soon as the call ends.

From £25 a month plus VAT. No contract, cancel any time.

A phone call answered by the AI receptionist: the caller asks for a quote, the receptionist takes their name, number, postcode and house number, offers a secure link for photos or documents that are virus checked, and the message is sent to the business by SMS and/or email
Looking for translation services?Kall It AI also does live two-way voice translation, in up to 90 languages.Go to kallit.ai

Miss the call. Miss the job.

Your customer may simply call the next business.

Stay focused on the job

Stay on the job. Your receptionist answers your calls and sends the details straight to you.

Open for calls, 24/7

Whether it's 7pm, Sunday or 3am, your receptionist is there to answer, with no out-of-hours surcharge.

How it works

1

Set up in minutes

Tell us your opening hours, services and preferred greeting, plus the details to capture for each call. Our guided assistant helps you get ready in minutes.

2

Get your business number

Receive a dedicated UK number, allocated within 48 hours. Divert your existing line when you're busy, or give out the new number once it's ready.

3

Never miss the details

Calls are answered in your business's name. Caller details arrive by text or email as soon as the call ends, with the call saved in your call history, and the transcript and recording too if you've switched them on.

What it does for you

Answered day or night

No voicemail. No out-of-hours charges. Weekends and bank holidays cost the same as a Tuesday morning.

Captures the details you need

Set up each call type once, whether it's a new enquiry, a quote or a complaint. Your receptionist asks the right questions, in the order you choose.

Simple monthly plans

Pick the number of calls you expect each month. Every monthly plan comes with bonus calls in your first month, and you can change plan or cancel online at any time.

Lite

For businesses just getting started with an AI Receptionist.

£25/month

50 calls included, then 39p a call

+20 bonus calls, first month
  • 1 line: one call at a time
  • 50 calls included, then 39p/call
  • 2 voices to choose from

Built for businesses that can't always answer

If your customers prefer to call, tell your receptionist what they usually need and it takes care of the rest.

Trades

Capture quote requests and callbacks while you're busy on the job.

Solicitors

Handle new enquiries professionally, capturing the matter type and the best time to call back.

Security & confidentiality

Callers trust you with personal details such as their names, phone numbers and addresses. We protect that information accordingly.

Encrypted in transit and at rest

Your data is encrypted while it is sent to us and while it is stored on our infrastructure.

Restricted to your business

Access is limited to the members of your business account and, only when needed to give you support, authorised Kall It AI staff. Staff access is logged.

No tracking or advertising

We use no advertising or tracking technologies on the website or in the product.

Also from Kall It AI

Need to speak with someone in another language?

Kall It AI also provides real-time voice translation, so you and the person you're speaking to understand each other straight away. It's popular for legal, healthcare and public-service conversations.

Up to 90 languages

Live, two-way voice translation, powered by AI, so both of you understand every word as it is said.

Works from any phone

Dial straight in from a mobile or a landline, with no app or internet connection needed. Or start a call from your browser, with live subtitles.

Frequently asked questions

Do I have to change my phone number?

No. You receive a dedicated number and keep your existing one. Simply divert calls when you can't answer (your provider may call this call divert or call forwarding). You can also share the new number directly.

What happens to the message?

As soon as a call ends, you receive the caller's details and enquiry by text or email, or in one daily summary. Every call also appears in your call history, including the transcript and the recording if you've switched them on.

What does it know about my business?

Whatever you provide: opening hours, prices, services, directions and the questions to ask for each type of call. The guided set-up assistant helps you add the details, which you can update and test in your browser before going live.

How am I billed?

Monthly plans are billed in advance from the day your number is ready, then on the same date each month. Your first month includes bonus calls. Anything you use beyond your plan (extra calls, texts and address lookups) is charged to your card as it builds up, each time it reaches £20 (excluding VAT), rather than all at the end of the month. If a payment ever fails we email you, and your receptionist only stops answering new calls if £30 is owed and unpaid. Pay As You Go has no monthly fee; calls are deducted from your account credit. You can cancel online at any time, and a monthly plan continues until the end of the paid period.

Does it book appointments or take orders?

Coming soon. Direct calendar booking and food ordering are on their way. Until then, your receptionist can ask for the caller's preferred dates and times, or what they'd like to order, and pass them on in the message.

Set up your AI receptionist today

Set up in minutes, test everything in your browser and go live only when you're ready.

Kall It AILtd
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Gets addresses right

The caller gives a postcode and house number, and your receptionist checks them against a UK address database. You receive a complete, correctly spelt address, not a guess from a poor phone line.

Keeps photos and documents with the call

Your receptionist can text the caller a secure upload link. Their photos or documents are attached to the call in your dashboard, with every file scanned by Microsoft Defender before you open it.

Delivers every message your way

Receive a text or email after every call, or choose one daily summary. Callers can receive a confirmation text too, and customers can text your number as well: each text is saved with your call history, translated if needed, and passed on to you. Recordings and transcripts are optional, and you control them.

Takes more than one call at once

Every plan includes one or more lines, so several callers can be answered at the same time, and you can add extra lines whenever you need them. If every line is busy, the caller is told so politely and you can see who tried.

Knows your business inside out

From prices and opening hours to services and directions, your receptionist answers common questions using the information and wording you provide.

Speaks your caller's language

Calls begin in English. If a caller speaks another language, your receptionist continues in that language, in a voice suited to it, and the details you receive are translated for you.

Easy to set up, no technical skills needed

A guided assistant builds the set-up with you: what to say, what to ask. Start from a ready-made template if you like, test your receptionist in your browser, make any changes, and publish only when you're happy. Need something more bespoke? Advanced customisation is available on request.

Multi-language support
  • Takes messages and transcribes them
  • Email notifications
  • SMS -- 6p per text
  • Includes 3 minutes per call, then 6p per minute
  • Plus

    For busier businesses that need more calls covered.

    £50/month

    100 calls included, then 29p a call

    +40 bonus calls, first month
    • 2 lines: 2 calls at the same time
    • 100 calls included, then 29p/call
    • 2 voices to choose from
    • Multi-language support
    • Takes messages and transcribes them
    • Email notifications
    • SMS -- 6p per text
    • Includes 3 minutes per call, then 6p per minute

    Ultra

    For high-volume businesses that want the best per-call rate.

    £75/month

    150 calls included, then 25p a call

    +60 bonus calls, first month
    • 4 lines: 4 calls at the same time
    • 150 calls included, then 25p/call
    • 2 voices to choose from
    • Multi-language support
    • Takes messages and transcribes them
    • Email notifications
    • SMS -- 6p per text
    • Includes 3 minutes per call, then 6p per minute

    Pay As You Go

    No monthly fee -- pay per call from your account balance.

    49p/call

    No monthly fee

    • 1 line: one call at a time
    • PAYG -- 49p/call, topped up from your account balance
    • 2 voices to choose from
    • Multi-language support
    • Takes messages and transcribes them
    • Email notifications
    • SMS -- 6p per text
    • Includes 3 minutes per call, then 6p per minute

    Prices exclude VAT at 0%. Monthly plans are billed in advance from the day your number is ready. A call counts from the moment it is answered; calls longer than 3 minutes add 6p for each extra minute. Text messages we send are charged per message at 6p. Monthly plans can add extra lines at £6 a month each. Anything you use beyond a monthly plan (extra calls, texts and address lookups) is charged to your card each time it reaches £20.

    Clinics and dentists

    Take appointment requests and answer common questions when reception is busy or closed.

    Salons and barbers

    Capture booking requests and enquiries while every chair is occupied.

    Estate and letting agents

    Log viewing requests and maintenance calls with the right property details.

    Accountants and advisers

    Give every prospective client a professional first response, even during the January rush.

    Recordings are your call

    You control audio recordings and transcripts separately. Keep both, choose one or switch off both.

    Read the full details in our AI Receptionist Privacy Policy, the AI Receptionist terms and our Data Processing Agreement, published in full and applied automatically to every account.

    Ready when you are

    No interpreter to book and wait for. Available 24/7 at the same rate, day or night.